1. How far in advance should I start preparing my pet for boarding?
We recommend starting preparations 2–4 weeks in advance for dogs and 1–2 weeks for cats. This gives them time to adjust to new routines, practice short separations, and become familiar with their travel carrier or crate. The earlier you start, the more relaxed your pet will feel on check-in day.
2. What should I pack for my pet’s stay at Dolittles?
Bring the essentials: collar and ID tag, leash or carrier, food and treats, comfort items from home, and any medications or special diet instructions. Don’t forget your pet’s vaccination records and emergency contact details. Our team reviews everything at check-in to ensure your pet’s needs are clearly understood.
3. Do I need to provide my pet’s own food and treats?
No, we provide Super Premium Royal Canin meals for cats and dogs. So you don’t need to bring your own food. If your pet has special dietary requirements, we recommend bringing your pet’s regular food. This helps maintain their normal diet and prevents digestive upsets. Please include enough for their full stay, with clear feeding instructions. If your pet has specific dietary needs or allergies, let us know so we can ensure consistency during their time at Dolittles.
4. How does Dolittles help nervous or first-time boarders settle in?
Our experienced carers take a gentle and personalised approach to help pets feel comfortable. We spend extra time with first-time guests, offer familiar routines, and ensure they have a calm, welcoming environment. Many pets settle quickly once they realise they’re safe, cared for, and surrounded by friendly faces.
5. What should I do on the day of drop-off?
- Collar, ID tag, and leash or harness
- Carrier or crate (if applicable)
- Vaccination and health records
- Sufficient food, treats, and labelled feeding instructions (if needed)
- Any medications with clear dosing notes
- Comfort items such as blankets, toys, or a familiar item from home
- Written emergency contact and vet details
Leave with Confidence
Once everything is packed and confirmed, take a deep breath. You’ve done everything to prepare your pet for boarding.
Your calm confidence will reassure your pet that they’re in safe hands.
We’re dedicated to making every stay as comfortable and enjoyable as possible. Our personalised care routines and plenty of love and attention mean every guest gets treated as part of the family.
[/et_pb_text]Conclusion
Preparing your pet for boarding takes time and care, but the rewards are well worth it. By planning, packing thoughtfully, and choosing a trusted retreat, you’re giving your pet the best possible experience while you’re away. We believe boarding should feel like a holiday for your pet, not a punishment. Our expert team prioritises comfort, companionship, and care to ensure every guest feels at home from the moment they arrive. Preparing your pet and partnering with a team that genuinely cares makes boarding more than just a service. It becomes a positive, enriching experience for your beloved companion. Contact our friendly team today to learn more about our services and how we’ll take great care of your pets.Pet Boarding Preparation FAQs
1. How far in advance should I start preparing my pet for boarding?
We recommend starting preparations 2–4 weeks in advance for dogs and 1–2 weeks for cats. This gives them time to adjust to new routines, practice short separations, and become familiar with their travel carrier or crate. The earlier you start, the more relaxed your pet will feel on check-in day.
2. What should I pack for my pet’s stay at Dolittles?
Bring the essentials: collar and ID tag, leash or carrier, food and treats, comfort items from home, and any medications or special diet instructions. Don’t forget your pet’s vaccination records and emergency contact details. Our team reviews everything at check-in to ensure your pet’s needs are clearly understood.
3. Do I need to provide my pet’s own food and treats?
No, we provide Super Premium Royal Canin meals for cats and dogs. So you don’t need to bring your own food. If your pet has special dietary requirements, we recommend bringing your pet’s regular food. This helps maintain their normal diet and prevents digestive upsets. Please include enough for their full stay, with clear feeding instructions. If your pet has specific dietary needs or allergies, let us know so we can ensure consistency during their time at Dolittles.
4. How does Dolittles help nervous or first-time boarders settle in?
Our experienced carers take a gentle and personalised approach to help pets feel comfortable. We spend extra time with first-time guests, offer familiar routines, and ensure they have a calm, welcoming environment. Many pets settle quickly once they realise they’re safe, cared for, and surrounded by friendly faces.
5. What should I do on the day of drop-off?
- Dates of your pet’s stay and your expected return time.
- Check-in and check-out times (arriving within these windows helps our team keep consistent routines for all guests).
- Any special instructions discussed at booking, such as medication times, dietary notes, or additional services.
We’ll also reconfirm everything on arrival, so you can leave knowing your pet’s needs have been clearly communicated and understood.
Double-Check Packing List
- Collar, ID tag, and leash or harness
- Carrier or crate (if applicable)
- Vaccination and health records
- Sufficient food, treats, and labelled feeding instructions (if needed)
- Any medications with clear dosing notes
- Comfort items such as blankets, toys, or a familiar item from home
- Written emergency contact and vet details
Leave with Confidence
Once everything is packed and confirmed, take a deep breath. You’ve done everything to prepare your pet for boarding.
Your calm confidence will reassure your pet that they’re in safe hands.
We’re dedicated to making every stay as comfortable and enjoyable as possible. Our personalised care routines and plenty of love and attention mean every guest gets treated as part of the family.
[/et_pb_text]Conclusion
Preparing your pet for boarding takes time and care, but the rewards are well worth it. By planning, packing thoughtfully, and choosing a trusted retreat, you’re giving your pet the best possible experience while you’re away. We believe boarding should feel like a holiday for your pet, not a punishment. Our expert team prioritises comfort, companionship, and care to ensure every guest feels at home from the moment they arrive. Preparing your pet and partnering with a team that genuinely cares makes boarding more than just a service. It becomes a positive, enriching experience for your beloved companion. Contact our friendly team today to learn more about our services and how we’ll take great care of your pets.Pet Boarding Preparation FAQs
1. How far in advance should I start preparing my pet for boarding?
We recommend starting preparations 2–4 weeks in advance for dogs and 1–2 weeks for cats. This gives them time to adjust to new routines, practice short separations, and become familiar with their travel carrier or crate. The earlier you start, the more relaxed your pet will feel on check-in day.
2. What should I pack for my pet’s stay at Dolittles?
Bring the essentials: collar and ID tag, leash or carrier, food and treats, comfort items from home, and any medications or special diet instructions. Don’t forget your pet’s vaccination records and emergency contact details. Our team reviews everything at check-in to ensure your pet’s needs are clearly understood.
3. Do I need to provide my pet’s own food and treats?
No, we provide Super Premium Royal Canin meals for cats and dogs. So you don’t need to bring your own food. If your pet has special dietary requirements, we recommend bringing your pet’s regular food. This helps maintain their normal diet and prevents digestive upsets. Please include enough for their full stay, with clear feeding instructions. If your pet has specific dietary needs or allergies, let us know so we can ensure consistency during their time at Dolittles.
4. How does Dolittles help nervous or first-time boarders settle in?
Our experienced carers take a gentle and personalised approach to help pets feel comfortable. We spend extra time with first-time guests, offer familiar routines, and ensure they have a calm, welcoming environment. Many pets settle quickly once they realise they’re safe, cared for, and surrounded by friendly faces.
5. What should I do on the day of drop-off?
Practice Short Separations at Home
If your pet isn’t used to spending time away from you, practising short separations can help reduce separation anxiety.
Here’s how to do it:
- Start small: Leave your pet alone or with a trusted friend for a few minutes, and gradually increase the time apart.
- Stay calm: Avoid long goodbyes or overly enthusiastic greetings. Your pet learns that departures and reunions are normal, not stressful.
- Keep routines consistent: Maintain regular feeding, play, and rest times so your pet feels secure.
Visit the Retreat Before Boarding Day
Familiarity helps your pet settle more quickly. We always encourage new clients to bring their pets for a brief visit before boarding.
During a pre-boarding visit to Dolittles, your pet can:
- Explore the sights, sounds, and smells of the retreat.
- Meet some of our carers and start forming positive associations.
- Experience a short stay or “day visit” to get used to the routine.
Turning an unfamiliar space into a place your pet recognises and trusts makes it feel more like visiting friends than being left somewhere new.
Keeping Drop-Off Calm and Positive
Your attitude at drop-off sets the tone for your pet’s entire boarding experience. Pets are incredibly intuitive, so staying calm and confident helps them feel the same.
To keep the process smooth:
- Arrive with plenty of time: Rushing makes both you and your pet anxious.
- Stick to a calm goodbye: Keep it short and positive. Your pet will sense that everything is okay.
- Trust the process: Our team will ease your pet into their new environment, offering reassurance and comfort.
We’ve found that pets settle best when owners project calm confidence. Within a short time, most dogs and cats begin to relax, explore their surroundings, and enjoy the attention and care they receive.
Stress-Free Boarding with Dolittles
We understand that leaving your pet (especially for the first time) is a big step. Our team makes pet boarding positive, predictable, and stress-free for you and your pets.
How Our Team Supports First-Time Boarders
First-time boarders often need extra reassurance, so our team takes special care to help them settle in.
- Gentle introductions: When your pet arrives, we allow them time to explore and adjust at their own pace. Our expert carers take cues from your pet.
- Familiar routines: We follow the feeding, walking, and rest schedule you provide as closely as possible.
- Comfort and connection: Every member of our team is trained to recognise signs of stress or anxiety and respond accordingly.
- Regular updates: We send updates and photos to show your pet is settled.
Our focus is on creating an environment where pets quickly feel part of the Dolittles family.
Personalised Care for Every Pet
Every pet is unique. We tailor our care to suit their personality, preferences, and needs.
- Diet and medication: We follow your feeding and medication instructions to maintain routine.
- Behavioural understanding: Our carers get to know each pet’s habits, triggers, and favourite comforts.
- Flexible care: If your pet needs extra time or attention, we provide it. Our goal is to make every stay feel as close to home as possible.
Our approach helps pets relax and enjoy their boarding experience with confidence.
Why Pets Settle Quickly at Dolittles
Our calm, structured environment helps pets feel safe and secure from the moment they arrive.
Here’s what makes Dolittles different:
- Purpose-built facilities: Comfortable suites with proper ventilation, temperature control, and quiet rest areas.
- Positive social environments: Supervised play sessions for dogs and calm, private spaces for cats and smaller animals.
- Trained carers: Our team members are passionate pet professionals who treat every guest like their own.
- Attention to detail: From mealtimes to bedtime routines, we make every pet’s experience personalised and predictable.
Pets tend to settle in quickly at our retreats, often within the first 24 hours. Owners frequently tell us their pets come home relaxed, happy, and excited to return next time.
Our Pet Boarding Locations in Australia
We have two pet boarding facilities in Brisbane, one in Perth and one in Darwin. Our two QLD locations are the Brisbane West facility in Kholo and the Brisbane South facility in Ellen Grove, while our WA location is in Treeby and our NT location is in Bees Creek.
Final Checklist Before You Leave
You’ve organised, packed, and prepared. Now it’s almost time for your pet’s boarding adventure to begin.
Before heading out, take a few moments to review this final checklist. A quick double-check ensures nothing’s forgotten and helps your pet’s drop-off go as smoothly as possible.
Confirm Booking and Check-In Time
- Dates of your pet’s stay and your expected return time.
- Check-in and check-out times (arriving within these windows helps our team keep consistent routines for all guests).
- Any special instructions discussed at booking, such as medication times, dietary notes, or additional services.
We’ll also reconfirm everything on arrival, so you can leave knowing your pet’s needs have been clearly communicated and understood.
Double-Check Packing List
- Collar, ID tag, and leash or harness
- Carrier or crate (if applicable)
- Vaccination and health records
- Sufficient food, treats, and labelled feeding instructions (if needed)
- Any medications with clear dosing notes
- Comfort items such as blankets, toys, or a familiar item from home
- Written emergency contact and vet details
Leave with Confidence
Once everything is packed and confirmed, take a deep breath. You’ve done everything to prepare your pet for boarding.
Your calm confidence will reassure your pet that they’re in safe hands.
We’re dedicated to making every stay as comfortable and enjoyable as possible. Our personalised care routines and plenty of love and attention mean every guest gets treated as part of the family.
Conclusion
Preparing your pet for boarding takes time and care, but the rewards are well worth it. By planning, packing thoughtfully, and choosing a trusted retreat, you’re giving your pet the best possible experience while you’re away. We believe boarding should feel like a holiday for your pet, not a punishment. Our expert team prioritises comfort, companionship, and care to ensure every guest feels at home from the moment they arrive. Preparing your pet and partnering with a team that genuinely cares makes boarding more than just a service. It becomes a positive, enriching experience for your beloved companion. Contact our friendly team today to learn more about our services and how we’ll take great care of your pets.Pet Boarding Preparation FAQs
1. How far in advance should I start preparing my pet for boarding?
We recommend starting preparations 2–4 weeks in advance for dogs and 1–2 weeks for cats. This gives them time to adjust to new routines, practice short separations, and become familiar with their travel carrier or crate. The earlier you start, the more relaxed your pet will feel on check-in day.
2. What should I pack for my pet’s stay at Dolittles?
Bring the essentials: collar and ID tag, leash or carrier, food and treats, comfort items from home, and any medications or special diet instructions. Don’t forget your pet’s vaccination records and emergency contact details. Our team reviews everything at check-in to ensure your pet’s needs are clearly understood.
3. Do I need to provide my pet’s own food and treats?
No, we provide Super Premium Royal Canin meals for cats and dogs. So you don’t need to bring your own food. If your pet has special dietary requirements, we recommend bringing your pet’s regular food. This helps maintain their normal diet and prevents digestive upsets. Please include enough for their full stay, with clear feeding instructions. If your pet has specific dietary needs or allergies, let us know so we can ensure consistency during their time at Dolittles.
4. How does Dolittles help nervous or first-time boarders settle in?
Our experienced carers take a gentle and personalised approach to help pets feel comfortable. We spend extra time with first-time guests, offer familiar routines, and ensure they have a calm, welcoming environment. Many pets settle quickly once they realise they’re safe, cared for, and surrounded by friendly faces.
5. What should I do on the day of drop-off?
At Dolittles, our trained carers follow every instruction exactly as provided. We’ll discuss them in detail before check-in to ensure nothing is missed.
Vet Records and Emergency Contacts
Although emergencies are rare, being prepared means we can act quickly and confidently if anything unexpected arises. Before boarding, please provide:
- Your regular vet’s contact details, including after-hours information.
- At least one emergency contact who can make decisions on your behalf if you’re unreachable.
- Any relevant medical history, especially for pets with chronic conditions or recent procedures.
We maintain close relationships with trusted local vets, ensuring that prompt and professional care is always available if needed. We’ll always contact you or your nominated contact first, keeping communication transparent at every stage.
[/et_pb_text]How Can I Help My Pet Adjust Before Boarding?
Even the most confident pets can feel uncertain when their routine changes. Helping your pet adjust before boarding ensures they arrive calm, comfortable, and ready to settle into their new home away from home.
Practice Short Separations at Home
If your pet isn’t used to spending time away from you, practising short separations can help reduce separation anxiety.
Here’s how to do it:
- Start small: Leave your pet alone or with a trusted friend for a few minutes, and gradually increase the time apart.
- Stay calm: Avoid long goodbyes or overly enthusiastic greetings. Your pet learns that departures and reunions are normal, not stressful.
- Keep routines consistent: Maintain regular feeding, play, and rest times so your pet feels secure.
Visit the Retreat Before Boarding Day
Familiarity helps your pet settle more quickly. We always encourage new clients to bring their pets for a brief visit before boarding.
During a pre-boarding visit to Dolittles, your pet can:
- Explore the sights, sounds, and smells of the retreat.
- Meet some of our carers and start forming positive associations.
- Experience a short stay or “day visit” to get used to the routine.
Turning an unfamiliar space into a place your pet recognises and trusts makes it feel more like visiting friends than being left somewhere new.
Keeping Drop-Off Calm and Positive
Your attitude at drop-off sets the tone for your pet’s entire boarding experience. Pets are incredibly intuitive, so staying calm and confident helps them feel the same.
To keep the process smooth:
- Arrive with plenty of time: Rushing makes both you and your pet anxious.
- Stick to a calm goodbye: Keep it short and positive. Your pet will sense that everything is okay.
- Trust the process: Our team will ease your pet into their new environment, offering reassurance and comfort.
We’ve found that pets settle best when owners project calm confidence. Within a short time, most dogs and cats begin to relax, explore their surroundings, and enjoy the attention and care they receive.
Stress-Free Boarding with Dolittles
We understand that leaving your pet (especially for the first time) is a big step. Our team makes pet boarding positive, predictable, and stress-free for you and your pets.
How Our Team Supports First-Time Boarders
First-time boarders often need extra reassurance, so our team takes special care to help them settle in.
- Gentle introductions: When your pet arrives, we allow them time to explore and adjust at their own pace. Our expert carers take cues from your pet.
- Familiar routines: We follow the feeding, walking, and rest schedule you provide as closely as possible.
- Comfort and connection: Every member of our team is trained to recognise signs of stress or anxiety and respond accordingly.
- Regular updates: We send updates and photos to show your pet is settled.
Our focus is on creating an environment where pets quickly feel part of the Dolittles family.
Personalised Care for Every Pet
Every pet is unique. We tailor our care to suit their personality, preferences, and needs.
- Diet and medication: We follow your feeding and medication instructions to maintain routine.
- Behavioural understanding: Our carers get to know each pet’s habits, triggers, and favourite comforts.
- Flexible care: If your pet needs extra time or attention, we provide it. Our goal is to make every stay feel as close to home as possible.
Our approach helps pets relax and enjoy their boarding experience with confidence.
Why Pets Settle Quickly at Dolittles
Our calm, structured environment helps pets feel safe and secure from the moment they arrive.
Here’s what makes Dolittles different:
- Purpose-built facilities: Comfortable suites with proper ventilation, temperature control, and quiet rest areas.
- Positive social environments: Supervised play sessions for dogs and calm, private spaces for cats and smaller animals.
- Trained carers: Our team members are passionate pet professionals who treat every guest like their own.
- Attention to detail: From mealtimes to bedtime routines, we make every pet’s experience personalised and predictable.
Pets tend to settle in quickly at our retreats, often within the first 24 hours. Owners frequently tell us their pets come home relaxed, happy, and excited to return next time.
Our Pet Boarding Locations in Australia
We have two pet boarding facilities in Brisbane, one in Perth and one in Darwin. Our two QLD locations are the Brisbane West facility in Kholo and the Brisbane South facility in Ellen Grove, while our WA location is in Treeby and our NT location is in Bees Creek.
Final Checklist Before You Leave
You’ve organised, packed, and prepared. Now it’s almost time for your pet’s boarding adventure to begin.
Before heading out, take a few moments to review this final checklist. A quick double-check ensures nothing’s forgotten and helps your pet’s drop-off go as smoothly as possible.
Confirm Booking and Check-In Time
- Dates of your pet’s stay and your expected return time.
- Check-in and check-out times (arriving within these windows helps our team keep consistent routines for all guests).
- Any special instructions discussed at booking, such as medication times, dietary notes, or additional services.
We’ll also reconfirm everything on arrival, so you can leave knowing your pet’s needs have been clearly communicated and understood.
Double-Check Packing List
- Collar, ID tag, and leash or harness
- Carrier or crate (if applicable)
- Vaccination and health records
- Sufficient food, treats, and labelled feeding instructions (if needed)
- Any medications with clear dosing notes
- Comfort items such as blankets, toys, or a familiar item from home
- Written emergency contact and vet details
Leave with Confidence
Once everything is packed and confirmed, take a deep breath. You’ve done everything to prepare your pet for boarding.
Your calm confidence will reassure your pet that they’re in safe hands.
We’re dedicated to making every stay as comfortable and enjoyable as possible. Our personalised care routines and plenty of love and attention mean every guest gets treated as part of the family.
Conclusion
Preparing your pet for boarding takes time and care, but the rewards are well worth it. By planning, packing thoughtfully, and choosing a trusted retreat, you’re giving your pet the best possible experience while you’re away. We believe boarding should feel like a holiday for your pet, not a punishment. Our expert team prioritises comfort, companionship, and care to ensure every guest feels at home from the moment they arrive. Preparing your pet and partnering with a team that genuinely cares makes boarding more than just a service. It becomes a positive, enriching experience for your beloved companion. Contact our friendly team today to learn more about our services and how we’ll take great care of your pets.Pet Boarding Preparation FAQs
1. How far in advance should I start preparing my pet for boarding?
We recommend starting preparations 2–4 weeks in advance for dogs and 1–2 weeks for cats. This gives them time to adjust to new routines, practice short separations, and become familiar with their travel carrier or crate. The earlier you start, the more relaxed your pet will feel on check-in day.
2. What should I pack for my pet’s stay at Dolittles?
Bring the essentials: collar and ID tag, leash or carrier, food and treats, comfort items from home, and any medications or special diet instructions. Don’t forget your pet’s vaccination records and emergency contact details. Our team reviews everything at check-in to ensure your pet’s needs are clearly understood.
3. Do I need to provide my pet’s own food and treats?
No, we provide Super Premium Royal Canin meals for cats and dogs. So you don’t need to bring your own food. If your pet has special dietary requirements, we recommend bringing your pet’s regular food. This helps maintain their normal diet and prevents digestive upsets. Please include enough for their full stay, with clear feeding instructions. If your pet has specific dietary needs or allergies, let us know so we can ensure consistency during their time at Dolittles.
4. How does Dolittles help nervous or first-time boarders settle in?
Our experienced carers take a gentle and personalised approach to help pets feel comfortable. We spend extra time with first-time guests, offer familiar routines, and ensure they have a calm, welcoming environment. Many pets settle quickly once they realise they’re safe, cared for, and surrounded by friendly faces.
5. What should I do on the day of drop-off?
Our team will confirm all vaccination details at check-in for peace of mind. We also offer a complimentary flea treatment for your pets.
Medication and Special Diet Instructions
If your pet takes medication or follows a special diet, providing clear instructions prevents disruptions to their routine.
Please ensure:
- All medications are clearly labelled with your pet’s name, dosage, and timing.
- You provide written instructions for administration, including whether medications should be given with food.
- Special diets are packaged separately, with clear information on portion sizes, feeding times, and any allergies or sensitivities.
At Dolittles, our trained carers follow every instruction exactly as provided. We’ll discuss them in detail before check-in to ensure nothing is missed.
Vet Records and Emergency Contacts
Although emergencies are rare, being prepared means we can act quickly and confidently if anything unexpected arises. Before boarding, please provide:
- Your regular vet’s contact details, including after-hours information.
- At least one emergency contact who can make decisions on your behalf if you’re unreachable.
- Any relevant medical history, especially for pets with chronic conditions or recent procedures.
We maintain close relationships with trusted local vets, ensuring that prompt and professional care is always available if needed. We’ll always contact you or your nominated contact first, keeping communication transparent at every stage.
[/et_pb_text]How Can I Help My Pet Adjust Before Boarding?
Even the most confident pets can feel uncertain when their routine changes. Helping your pet adjust before boarding ensures they arrive calm, comfortable, and ready to settle into their new home away from home.
Practice Short Separations at Home
If your pet isn’t used to spending time away from you, practising short separations can help reduce separation anxiety.
Here’s how to do it:
- Start small: Leave your pet alone or with a trusted friend for a few minutes, and gradually increase the time apart.
- Stay calm: Avoid long goodbyes or overly enthusiastic greetings. Your pet learns that departures and reunions are normal, not stressful.
- Keep routines consistent: Maintain regular feeding, play, and rest times so your pet feels secure.
Visit the Retreat Before Boarding Day
Familiarity helps your pet settle more quickly. We always encourage new clients to bring their pets for a brief visit before boarding.
During a pre-boarding visit to Dolittles, your pet can:
- Explore the sights, sounds, and smells of the retreat.
- Meet some of our carers and start forming positive associations.
- Experience a short stay or “day visit” to get used to the routine.
Turning an unfamiliar space into a place your pet recognises and trusts makes it feel more like visiting friends than being left somewhere new.
Keeping Drop-Off Calm and Positive
Your attitude at drop-off sets the tone for your pet’s entire boarding experience. Pets are incredibly intuitive, so staying calm and confident helps them feel the same.
To keep the process smooth:
- Arrive with plenty of time: Rushing makes both you and your pet anxious.
- Stick to a calm goodbye: Keep it short and positive. Your pet will sense that everything is okay.
- Trust the process: Our team will ease your pet into their new environment, offering reassurance and comfort.
We’ve found that pets settle best when owners project calm confidence. Within a short time, most dogs and cats begin to relax, explore their surroundings, and enjoy the attention and care they receive.
Stress-Free Boarding with Dolittles
We understand that leaving your pet (especially for the first time) is a big step. Our team makes pet boarding positive, predictable, and stress-free for you and your pets.
How Our Team Supports First-Time Boarders
First-time boarders often need extra reassurance, so our team takes special care to help them settle in.
- Gentle introductions: When your pet arrives, we allow them time to explore and adjust at their own pace. Our expert carers take cues from your pet.
- Familiar routines: We follow the feeding, walking, and rest schedule you provide as closely as possible.
- Comfort and connection: Every member of our team is trained to recognise signs of stress or anxiety and respond accordingly.
- Regular updates: We send updates and photos to show your pet is settled.
Our focus is on creating an environment where pets quickly feel part of the Dolittles family.
Personalised Care for Every Pet
Every pet is unique. We tailor our care to suit their personality, preferences, and needs.
- Diet and medication: We follow your feeding and medication instructions to maintain routine.
- Behavioural understanding: Our carers get to know each pet’s habits, triggers, and favourite comforts.
- Flexible care: If your pet needs extra time or attention, we provide it. Our goal is to make every stay feel as close to home as possible.
Our approach helps pets relax and enjoy their boarding experience with confidence.
Why Pets Settle Quickly at Dolittles
Our calm, structured environment helps pets feel safe and secure from the moment they arrive.
Here’s what makes Dolittles different:
- Purpose-built facilities: Comfortable suites with proper ventilation, temperature control, and quiet rest areas.
- Positive social environments: Supervised play sessions for dogs and calm, private spaces for cats and smaller animals.
- Trained carers: Our team members are passionate pet professionals who treat every guest like their own.
- Attention to detail: From mealtimes to bedtime routines, we make every pet’s experience personalised and predictable.
Pets tend to settle in quickly at our retreats, often within the first 24 hours. Owners frequently tell us their pets come home relaxed, happy, and excited to return next time.
Our Pet Boarding Locations in Australia
We have two pet boarding facilities in Brisbane, one in Perth and one in Darwin. Our two QLD locations are the Brisbane West facility in Kholo and the Brisbane South facility in Ellen Grove, while our WA location is in Treeby and our NT location is in Bees Creek.
Final Checklist Before You Leave
You’ve organised, packed, and prepared. Now it’s almost time for your pet’s boarding adventure to begin.
Before heading out, take a few moments to review this final checklist. A quick double-check ensures nothing’s forgotten and helps your pet’s drop-off go as smoothly as possible.
Confirm Booking and Check-In Time
- Dates of your pet’s stay and your expected return time.
- Check-in and check-out times (arriving within these windows helps our team keep consistent routines for all guests).
- Any special instructions discussed at booking, such as medication times, dietary notes, or additional services.
We’ll also reconfirm everything on arrival, so you can leave knowing your pet’s needs have been clearly communicated and understood.
Double-Check Packing List
- Collar, ID tag, and leash or harness
- Carrier or crate (if applicable)
- Vaccination and health records
- Sufficient food, treats, and labelled feeding instructions (if needed)
- Any medications with clear dosing notes
- Comfort items such as blankets, toys, or a familiar item from home
- Written emergency contact and vet details
Leave with Confidence
Once everything is packed and confirmed, take a deep breath. You’ve done everything to prepare your pet for boarding.
Your calm confidence will reassure your pet that they’re in safe hands.
We’re dedicated to making every stay as comfortable and enjoyable as possible. Our personalised care routines and plenty of love and attention mean every guest gets treated as part of the family.
Conclusion
Preparing your pet for boarding takes time and care, but the rewards are well worth it. By planning, packing thoughtfully, and choosing a trusted retreat, you’re giving your pet the best possible experience while you’re away. We believe boarding should feel like a holiday for your pet, not a punishment. Our expert team prioritises comfort, companionship, and care to ensure every guest feels at home from the moment they arrive. Preparing your pet and partnering with a team that genuinely cares makes boarding more than just a service. It becomes a positive, enriching experience for your beloved companion. Contact our friendly team today to learn more about our services and how we’ll take great care of your pets.Pet Boarding Preparation FAQs
1. How far in advance should I start preparing my pet for boarding?
We recommend starting preparations 2–4 weeks in advance for dogs and 1–2 weeks for cats. This gives them time to adjust to new routines, practice short separations, and become familiar with their travel carrier or crate. The earlier you start, the more relaxed your pet will feel on check-in day.
2. What should I pack for my pet’s stay at Dolittles?
Bring the essentials: collar and ID tag, leash or carrier, food and treats, comfort items from home, and any medications or special diet instructions. Don’t forget your pet’s vaccination records and emergency contact details. Our team reviews everything at check-in to ensure your pet’s needs are clearly understood.
3. Do I need to provide my pet’s own food and treats?
No, we provide Super Premium Royal Canin meals for cats and dogs. So you don’t need to bring your own food. If your pet has special dietary requirements, we recommend bringing your pet’s regular food. This helps maintain their normal diet and prevents digestive upsets. Please include enough for their full stay, with clear feeding instructions. If your pet has specific dietary needs or allergies, let us know so we can ensure consistency during their time at Dolittles.
4. How does Dolittles help nervous or first-time boarders settle in?
Our experienced carers take a gentle and personalised approach to help pets feel comfortable. We spend extra time with first-time guests, offer familiar routines, and ensure they have a calm, welcoming environment. Many pets settle quickly once they realise they’re safe, cared for, and surrounded by friendly faces.
5. What should I do on the day of drop-off?
At Dolittles, we encourage owners to bring a few special items. We also maintain a supply of fresh bedding and toys, and run enrichment activities to keep pets engaged and content throughout their stay.
Food, Treats, and Feeding Instructions
Diet consistency keeps pets comfortable and healthy during boarding. We provide Super Premium Royal Canin meals.
But if your pet is sensitive, sudden changes in food can lead to upset stomachs or stress. It’s always best to bring your pet’s regular diet from home in this case.
Here’s what to prepare:
- Sufficient food: Pack food for the entire stay, plus a little extra in case of delays or unexpected extensions.
- Clear labelling: Label containers for easy feeding and accurate serving sizes.
- Written feeding instructions: Outline mealtime preferences, dietary restrictions, and any allergies.
- Treats in moderation: Bring a few of your pet’s favourites. They can help with bonding and make daily routines more enjoyable.
Our team follows your instructions exactly to ensure your pet’s routine stays consistent. If your pet has a special diet or requires fresh food preparation, we’ll happily accommodate that with prior notice.
[/et_pb_text]Health and Safety Checks Before Boarding
Before your pet’s stay, ensure they’re in good health and ready to enjoy their time away from home. A few simple checks help protect your pet, other guests, and the caring team looking after them.
Vaccinations and Parasite Prevention
Up-to-date vaccinations are mandatory for pets entering our boarding environment. They prevent the spread of contagious illnesses to keep all guests safe.
For dogs, this typically includes:
- C5 vaccination (covering parvovirus, distemper, hepatitis, bordetella, and parainfluenza).
- Heartworm and flea/tick prevention treatments.
For cats, we require:
- F3 vaccination (covering feline panleukopenia, herpesvirus, and calicivirus).
- Flea and worm prevention to ensure comfort during their stay.
Our team will confirm all vaccination details at check-in for peace of mind. We also offer a complimentary flea treatment for your pets.
Medication and Special Diet Instructions
If your pet takes medication or follows a special diet, providing clear instructions prevents disruptions to their routine.
Please ensure:
- All medications are clearly labelled with your pet’s name, dosage, and timing.
- You provide written instructions for administration, including whether medications should be given with food.
- Special diets are packaged separately, with clear information on portion sizes, feeding times, and any allergies or sensitivities.
At Dolittles, our trained carers follow every instruction exactly as provided. We’ll discuss them in detail before check-in to ensure nothing is missed.
Vet Records and Emergency Contacts
Although emergencies are rare, being prepared means we can act quickly and confidently if anything unexpected arises. Before boarding, please provide:
- Your regular vet’s contact details, including after-hours information.
- At least one emergency contact who can make decisions on your behalf if you’re unreachable.
- Any relevant medical history, especially for pets with chronic conditions or recent procedures.
We maintain close relationships with trusted local vets, ensuring that prompt and professional care is always available if needed. We’ll always contact you or your nominated contact first, keeping communication transparent at every stage.
How Can I Help My Pet Adjust Before Boarding?
Even the most confident pets can feel uncertain when their routine changes. Helping your pet adjust before boarding ensures they arrive calm, comfortable, and ready to settle into their new home away from home.
Practice Short Separations at Home
If your pet isn’t used to spending time away from you, practising short separations can help reduce separation anxiety.
Here’s how to do it:
- Start small: Leave your pet alone or with a trusted friend for a few minutes, and gradually increase the time apart.
- Stay calm: Avoid long goodbyes or overly enthusiastic greetings. Your pet learns that departures and reunions are normal, not stressful.
- Keep routines consistent: Maintain regular feeding, play, and rest times so your pet feels secure.
Visit the Retreat Before Boarding Day
Familiarity helps your pet settle more quickly. We always encourage new clients to bring their pets for a brief visit before boarding.
During a pre-boarding visit to Dolittles, your pet can:
- Explore the sights, sounds, and smells of the retreat.
- Meet some of our carers and start forming positive associations.
- Experience a short stay or “day visit” to get used to the routine.
Turning an unfamiliar space into a place your pet recognises and trusts makes it feel more like visiting friends than being left somewhere new.
Keeping Drop-Off Calm and Positive
Your attitude at drop-off sets the tone for your pet’s entire boarding experience. Pets are incredibly intuitive, so staying calm and confident helps them feel the same.
To keep the process smooth:
- Arrive with plenty of time: Rushing makes both you and your pet anxious.
- Stick to a calm goodbye: Keep it short and positive. Your pet will sense that everything is okay.
- Trust the process: Our team will ease your pet into their new environment, offering reassurance and comfort.
We’ve found that pets settle best when owners project calm confidence. Within a short time, most dogs and cats begin to relax, explore their surroundings, and enjoy the attention and care they receive.
Stress-Free Boarding with Dolittles
We understand that leaving your pet (especially for the first time) is a big step. Our team makes pet boarding positive, predictable, and stress-free for you and your pets.
How Our Team Supports First-Time Boarders
First-time boarders often need extra reassurance, so our team takes special care to help them settle in.
- Gentle introductions: When your pet arrives, we allow them time to explore and adjust at their own pace. Our expert carers take cues from your pet.
- Familiar routines: We follow the feeding, walking, and rest schedule you provide as closely as possible.
- Comfort and connection: Every member of our team is trained to recognise signs of stress or anxiety and respond accordingly.
- Regular updates: We send updates and photos to show your pet is settled.
Our focus is on creating an environment where pets quickly feel part of the Dolittles family.
Personalised Care for Every Pet
Every pet is unique. We tailor our care to suit their personality, preferences, and needs.
- Diet and medication: We follow your feeding and medication instructions to maintain routine.
- Behavioural understanding: Our carers get to know each pet’s habits, triggers, and favourite comforts.
- Flexible care: If your pet needs extra time or attention, we provide it. Our goal is to make every stay feel as close to home as possible.
Our approach helps pets relax and enjoy their boarding experience with confidence.
Why Pets Settle Quickly at Dolittles
Our calm, structured environment helps pets feel safe and secure from the moment they arrive.
Here’s what makes Dolittles different:
- Purpose-built facilities: Comfortable suites with proper ventilation, temperature control, and quiet rest areas.
- Positive social environments: Supervised play sessions for dogs and calm, private spaces for cats and smaller animals.
- Trained carers: Our team members are passionate pet professionals who treat every guest like their own.
- Attention to detail: From mealtimes to bedtime routines, we make every pet’s experience personalised and predictable.
Pets tend to settle in quickly at our retreats, often within the first 24 hours. Owners frequently tell us their pets come home relaxed, happy, and excited to return next time.
Our Pet Boarding Locations in Australia
We have two pet boarding facilities in Brisbane, one in Perth and one in Darwin. Our two QLD locations are the Brisbane West facility in Kholo and the Brisbane South facility in Ellen Grove, while our WA location is in Treeby and our NT location is in Bees Creek.
Final Checklist Before You Leave
You’ve organised, packed, and prepared. Now it’s almost time for your pet’s boarding adventure to begin.
Before heading out, take a few moments to review this final checklist. A quick double-check ensures nothing’s forgotten and helps your pet’s drop-off go as smoothly as possible.
Confirm Booking and Check-In Time
- Dates of your pet’s stay and your expected return time.
- Check-in and check-out times (arriving within these windows helps our team keep consistent routines for all guests).
- Any special instructions discussed at booking, such as medication times, dietary notes, or additional services.
We’ll also reconfirm everything on arrival, so you can leave knowing your pet’s needs have been clearly communicated and understood.
Double-Check Packing List
- Collar, ID tag, and leash or harness
- Carrier or crate (if applicable)
- Vaccination and health records
- Sufficient food, treats, and labelled feeding instructions (if needed)
- Any medications with clear dosing notes
- Comfort items such as blankets, toys, or a familiar item from home
- Written emergency contact and vet details
Leave with Confidence
Once everything is packed and confirmed, take a deep breath. You’ve done everything to prepare your pet for boarding.
Your calm confidence will reassure your pet that they’re in safe hands.
We’re dedicated to making every stay as comfortable and enjoyable as possible. Our personalised care routines and plenty of love and attention mean every guest gets treated as part of the family.
Conclusion
Preparing your pet for boarding takes time and care, but the rewards are well worth it. By planning, packing thoughtfully, and choosing a trusted retreat, you’re giving your pet the best possible experience while you’re away. We believe boarding should feel like a holiday for your pet, not a punishment. Our expert team prioritises comfort, companionship, and care to ensure every guest feels at home from the moment they arrive. Preparing your pet and partnering with a team that genuinely cares makes boarding more than just a service. It becomes a positive, enriching experience for your beloved companion. Contact our friendly team today to learn more about our services and how we’ll take great care of your pets.Pet Boarding Preparation FAQs
1. How far in advance should I start preparing my pet for boarding?
We recommend starting preparations 2–4 weeks in advance for dogs and 1–2 weeks for cats. This gives them time to adjust to new routines, practice short separations, and become familiar with their travel carrier or crate. The earlier you start, the more relaxed your pet will feel on check-in day.
2. What should I pack for my pet’s stay at Dolittles?
Bring the essentials: collar and ID tag, leash or carrier, food and treats, comfort items from home, and any medications or special diet instructions. Don’t forget your pet’s vaccination records and emergency contact details. Our team reviews everything at check-in to ensure your pet’s needs are clearly understood.
3. Do I need to provide my pet’s own food and treats?
No, we provide Super Premium Royal Canin meals for cats and dogs. So you don’t need to bring your own food. If your pet has special dietary requirements, we recommend bringing your pet’s regular food. This helps maintain their normal diet and prevents digestive upsets. Please include enough for their full stay, with clear feeding instructions. If your pet has specific dietary needs or allergies, let us know so we can ensure consistency during their time at Dolittles.
4. How does Dolittles help nervous or first-time boarders settle in?
Our experienced carers take a gentle and personalised approach to help pets feel comfortable. We spend extra time with first-time guests, offer familiar routines, and ensure they have a calm, welcoming environment. Many pets settle quickly once they realise they’re safe, cared for, and surrounded by friendly faces.
5. What should I do on the day of drop-off?
Bringing these essentials guarantees your pet’s check-in is quick and stress-free (for both you and your furry friend).
Comfort Items from Home (Blankets, Toys)
Including a few comfort items from home reassures your pet and reminds them of you while you’re away.
Consider packing:
- A favourite blanket or small bed: The familiar smell of home provides instant comfort.
- Well-loved toys: A toy they regularly play with (whether it’s a squeaky ball, chew toy, or soft plush) gives them something familiar to enjoy during downtime.
- Worn clothing item: For particularly anxious pets, a small item of clothing with your scent can be soothing and help them feel secure.
At Dolittles, we encourage owners to bring a few special items. We also maintain a supply of fresh bedding and toys, and run enrichment activities to keep pets engaged and content throughout their stay.
Food, Treats, and Feeding Instructions
Diet consistency keeps pets comfortable and healthy during boarding. We provide Super Premium Royal Canin meals.
But if your pet is sensitive, sudden changes in food can lead to upset stomachs or stress. It’s always best to bring your pet’s regular diet from home in this case.
Here’s what to prepare:
- Sufficient food: Pack food for the entire stay, plus a little extra in case of delays or unexpected extensions.
- Clear labelling: Label containers for easy feeding and accurate serving sizes.
- Written feeding instructions: Outline mealtime preferences, dietary restrictions, and any allergies.
- Treats in moderation: Bring a few of your pet’s favourites. They can help with bonding and make daily routines more enjoyable.
Our team follows your instructions exactly to ensure your pet’s routine stays consistent. If your pet has a special diet or requires fresh food preparation, we’ll happily accommodate that with prior notice.
[/et_pb_text]Health and Safety Checks Before Boarding
Before your pet’s stay, ensure they’re in good health and ready to enjoy their time away from home. A few simple checks help protect your pet, other guests, and the caring team looking after them.
Vaccinations and Parasite Prevention
Up-to-date vaccinations are mandatory for pets entering our boarding environment. They prevent the spread of contagious illnesses to keep all guests safe.
For dogs, this typically includes:
- C5 vaccination (covering parvovirus, distemper, hepatitis, bordetella, and parainfluenza).
- Heartworm and flea/tick prevention treatments.
For cats, we require:
- F3 vaccination (covering feline panleukopenia, herpesvirus, and calicivirus).
- Flea and worm prevention to ensure comfort during their stay.
Our team will confirm all vaccination details at check-in for peace of mind. We also offer a complimentary flea treatment for your pets.
Medication and Special Diet Instructions
If your pet takes medication or follows a special diet, providing clear instructions prevents disruptions to their routine.
Please ensure:
- All medications are clearly labelled with your pet’s name, dosage, and timing.
- You provide written instructions for administration, including whether medications should be given with food.
- Special diets are packaged separately, with clear information on portion sizes, feeding times, and any allergies or sensitivities.
At Dolittles, our trained carers follow every instruction exactly as provided. We’ll discuss them in detail before check-in to ensure nothing is missed.
Vet Records and Emergency Contacts
Although emergencies are rare, being prepared means we can act quickly and confidently if anything unexpected arises. Before boarding, please provide:
- Your regular vet’s contact details, including after-hours information.
- At least one emergency contact who can make decisions on your behalf if you’re unreachable.
- Any relevant medical history, especially for pets with chronic conditions or recent procedures.
We maintain close relationships with trusted local vets, ensuring that prompt and professional care is always available if needed. We’ll always contact you or your nominated contact first, keeping communication transparent at every stage.
How Can I Help My Pet Adjust Before Boarding?
Even the most confident pets can feel uncertain when their routine changes. Helping your pet adjust before boarding ensures they arrive calm, comfortable, and ready to settle into their new home away from home.
Practice Short Separations at Home
If your pet isn’t used to spending time away from you, practising short separations can help reduce separation anxiety.
Here’s how to do it:
- Start small: Leave your pet alone or with a trusted friend for a few minutes, and gradually increase the time apart.
- Stay calm: Avoid long goodbyes or overly enthusiastic greetings. Your pet learns that departures and reunions are normal, not stressful.
- Keep routines consistent: Maintain regular feeding, play, and rest times so your pet feels secure.
Visit the Retreat Before Boarding Day
Familiarity helps your pet settle more quickly. We always encourage new clients to bring their pets for a brief visit before boarding.
During a pre-boarding visit to Dolittles, your pet can:
- Explore the sights, sounds, and smells of the retreat.
- Meet some of our carers and start forming positive associations.
- Experience a short stay or “day visit” to get used to the routine.
Turning an unfamiliar space into a place your pet recognises and trusts makes it feel more like visiting friends than being left somewhere new.
Keeping Drop-Off Calm and Positive
Your attitude at drop-off sets the tone for your pet’s entire boarding experience. Pets are incredibly intuitive, so staying calm and confident helps them feel the same.
To keep the process smooth:
- Arrive with plenty of time: Rushing makes both you and your pet anxious.
- Stick to a calm goodbye: Keep it short and positive. Your pet will sense that everything is okay.
- Trust the process: Our team will ease your pet into their new environment, offering reassurance and comfort.
We’ve found that pets settle best when owners project calm confidence. Within a short time, most dogs and cats begin to relax, explore their surroundings, and enjoy the attention and care they receive.
Stress-Free Boarding with Dolittles
We understand that leaving your pet (especially for the first time) is a big step. Our team makes pet boarding positive, predictable, and stress-free for you and your pets.
How Our Team Supports First-Time Boarders
First-time boarders often need extra reassurance, so our team takes special care to help them settle in.
- Gentle introductions: When your pet arrives, we allow them time to explore and adjust at their own pace. Our expert carers take cues from your pet.
- Familiar routines: We follow the feeding, walking, and rest schedule you provide as closely as possible.
- Comfort and connection: Every member of our team is trained to recognise signs of stress or anxiety and respond accordingly.
- Regular updates: We send updates and photos to show your pet is settled.
Our focus is on creating an environment where pets quickly feel part of the Dolittles family.
Personalised Care for Every Pet
Every pet is unique. We tailor our care to suit their personality, preferences, and needs.
- Diet and medication: We follow your feeding and medication instructions to maintain routine.
- Behavioural understanding: Our carers get to know each pet’s habits, triggers, and favourite comforts.
- Flexible care: If your pet needs extra time or attention, we provide it. Our goal is to make every stay feel as close to home as possible.
Our approach helps pets relax and enjoy their boarding experience with confidence.
Why Pets Settle Quickly at Dolittles
Our calm, structured environment helps pets feel safe and secure from the moment they arrive.
Here’s what makes Dolittles different:
- Purpose-built facilities: Comfortable suites with proper ventilation, temperature control, and quiet rest areas.
- Positive social environments: Supervised play sessions for dogs and calm, private spaces for cats and smaller animals.
- Trained carers: Our team members are passionate pet professionals who treat every guest like their own.
- Attention to detail: From mealtimes to bedtime routines, we make every pet’s experience personalised and predictable.
Pets tend to settle in quickly at our retreats, often within the first 24 hours. Owners frequently tell us their pets come home relaxed, happy, and excited to return next time.
Our Pet Boarding Locations in Australia
We have two pet boarding facilities in Brisbane, one in Perth and one in Darwin. Our two QLD locations are the Brisbane West facility in Kholo and the Brisbane South facility in Ellen Grove, while our WA location is in Treeby and our NT location is in Bees Creek.
Final Checklist Before You Leave
You’ve organised, packed, and prepared. Now it’s almost time for your pet’s boarding adventure to begin.
Before heading out, take a few moments to review this final checklist. A quick double-check ensures nothing’s forgotten and helps your pet’s drop-off go as smoothly as possible.
Confirm Booking and Check-In Time
- Dates of your pet’s stay and your expected return time.
- Check-in and check-out times (arriving within these windows helps our team keep consistent routines for all guests).
- Any special instructions discussed at booking, such as medication times, dietary notes, or additional services.
We’ll also reconfirm everything on arrival, so you can leave knowing your pet’s needs have been clearly communicated and understood.
Double-Check Packing List
- Collar, ID tag, and leash or harness
- Carrier or crate (if applicable)
- Vaccination and health records
- Sufficient food, treats, and labelled feeding instructions (if needed)
- Any medications with clear dosing notes
- Comfort items such as blankets, toys, or a familiar item from home
- Written emergency contact and vet details
Leave with Confidence
Once everything is packed and confirmed, take a deep breath. You’ve done everything to prepare your pet for boarding.
Your calm confidence will reassure your pet that they’re in safe hands.
We’re dedicated to making every stay as comfortable and enjoyable as possible. Our personalised care routines and plenty of love and attention mean every guest gets treated as part of the family.
Conclusion
Preparing your pet for boarding takes time and care, but the rewards are well worth it. By planning, packing thoughtfully, and choosing a trusted retreat, you’re giving your pet the best possible experience while you’re away. We believe boarding should feel like a holiday for your pet, not a punishment. Our expert team prioritises comfort, companionship, and care to ensure every guest feels at home from the moment they arrive. Preparing your pet and partnering with a team that genuinely cares makes boarding more than just a service. It becomes a positive, enriching experience for your beloved companion. Contact our friendly team today to learn more about our services and how we’ll take great care of your pets.Pet Boarding Preparation FAQs
1. How far in advance should I start preparing my pet for boarding?
We recommend starting preparations 2–4 weeks in advance for dogs and 1–2 weeks for cats. This gives them time to adjust to new routines, practice short separations, and become familiar with their travel carrier or crate. The earlier you start, the more relaxed your pet will feel on check-in day.
2. What should I pack for my pet’s stay at Dolittles?
Bring the essentials: collar and ID tag, leash or carrier, food and treats, comfort items from home, and any medications or special diet instructions. Don’t forget your pet’s vaccination records and emergency contact details. Our team reviews everything at check-in to ensure your pet’s needs are clearly understood.
3. Do I need to provide my pet’s own food and treats?
No, we provide Super Premium Royal Canin meals for cats and dogs. So you don’t need to bring your own food. If your pet has special dietary requirements, we recommend bringing your pet’s regular food. This helps maintain their normal diet and prevents digestive upsets. Please include enough for their full stay, with clear feeding instructions. If your pet has specific dietary needs or allergies, let us know so we can ensure consistency during their time at Dolittles.
4. How does Dolittles help nervous or first-time boarders settle in?
Our experienced carers take a gentle and personalised approach to help pets feel comfortable. We spend extra time with first-time guests, offer familiar routines, and ensure they have a calm, welcoming environment. Many pets settle quickly once they realise they’re safe, cared for, and surrounded by friendly faces.
5. What should I do on the day of drop-off?
Essential Items (Collar, ID, Leash, Carrier)
- Collar and ID tag: Your pet should wear a secure collar with a clear ID tag, including their name, your contact details, and any medical alerts (if relevant).
- Leash or harness: A sturdy leash or harness ensures safe handling during arrival, playtime, or movement around the retreat.
- Carrier or crate: For cats and smaller pets, a secure and well-ventilated carrier is essential for safe transport.
- Health and vaccination records: Keep a printed or digital copy handy. At Dolittles, we’ll confirm these at check-in to ensure all guests meet our health and safety requirements.
Bringing these essentials guarantees your pet’s check-in is quick and stress-free (for both you and your furry friend).
Comfort Items from Home (Blankets, Toys)
Including a few comfort items from home reassures your pet and reminds them of you while you’re away.
Consider packing:
- A favourite blanket or small bed: The familiar smell of home provides instant comfort.
- Well-loved toys: A toy they regularly play with (whether it’s a squeaky ball, chew toy, or soft plush) gives them something familiar to enjoy during downtime.
- Worn clothing item: For particularly anxious pets, a small item of clothing with your scent can be soothing and help them feel secure.
At Dolittles, we encourage owners to bring a few special items. We also maintain a supply of fresh bedding and toys, and run enrichment activities to keep pets engaged and content throughout their stay.
Food, Treats, and Feeding Instructions
Diet consistency keeps pets comfortable and healthy during boarding. We provide Super Premium Royal Canin meals.
But if your pet is sensitive, sudden changes in food can lead to upset stomachs or stress. It’s always best to bring your pet’s regular diet from home in this case.
Here’s what to prepare:
- Sufficient food: Pack food for the entire stay, plus a little extra in case of delays or unexpected extensions.
- Clear labelling: Label containers for easy feeding and accurate serving sizes.
- Written feeding instructions: Outline mealtime preferences, dietary restrictions, and any allergies.
- Treats in moderation: Bring a few of your pet’s favourites. They can help with bonding and make daily routines more enjoyable.
Our team follows your instructions exactly to ensure your pet’s routine stays consistent. If your pet has a special diet or requires fresh food preparation, we’ll happily accommodate that with prior notice.
[/et_pb_text]Health and Safety Checks Before Boarding
Before your pet’s stay, ensure they’re in good health and ready to enjoy their time away from home. A few simple checks help protect your pet, other guests, and the caring team looking after them.
Vaccinations and Parasite Prevention
Up-to-date vaccinations are mandatory for pets entering our boarding environment. They prevent the spread of contagious illnesses to keep all guests safe.
For dogs, this typically includes:
- C5 vaccination (covering parvovirus, distemper, hepatitis, bordetella, and parainfluenza).
- Heartworm and flea/tick prevention treatments.
For cats, we require:
- F3 vaccination (covering feline panleukopenia, herpesvirus, and calicivirus).
- Flea and worm prevention to ensure comfort during their stay.
Our team will confirm all vaccination details at check-in for peace of mind. We also offer a complimentary flea treatment for your pets.
Medication and Special Diet Instructions
If your pet takes medication or follows a special diet, providing clear instructions prevents disruptions to their routine.
Please ensure:
- All medications are clearly labelled with your pet’s name, dosage, and timing.
- You provide written instructions for administration, including whether medications should be given with food.
- Special diets are packaged separately, with clear information on portion sizes, feeding times, and any allergies or sensitivities.
At Dolittles, our trained carers follow every instruction exactly as provided. We’ll discuss them in detail before check-in to ensure nothing is missed.
Vet Records and Emergency Contacts
Although emergencies are rare, being prepared means we can act quickly and confidently if anything unexpected arises. Before boarding, please provide:
- Your regular vet’s contact details, including after-hours information.
- At least one emergency contact who can make decisions on your behalf if you’re unreachable.
- Any relevant medical history, especially for pets with chronic conditions or recent procedures.
We maintain close relationships with trusted local vets, ensuring that prompt and professional care is always available if needed. We’ll always contact you or your nominated contact first, keeping communication transparent at every stage.
How Can I Help My Pet Adjust Before Boarding?
Even the most confident pets can feel uncertain when their routine changes. Helping your pet adjust before boarding ensures they arrive calm, comfortable, and ready to settle into their new home away from home.
Practice Short Separations at Home
If your pet isn’t used to spending time away from you, practising short separations can help reduce separation anxiety.
Here’s how to do it:
- Start small: Leave your pet alone or with a trusted friend for a few minutes, and gradually increase the time apart.
- Stay calm: Avoid long goodbyes or overly enthusiastic greetings. Your pet learns that departures and reunions are normal, not stressful.
- Keep routines consistent: Maintain regular feeding, play, and rest times so your pet feels secure.
Visit the Retreat Before Boarding Day
Familiarity helps your pet settle more quickly. We always encourage new clients to bring their pets for a brief visit before boarding.
During a pre-boarding visit to Dolittles, your pet can:
- Explore the sights, sounds, and smells of the retreat.
- Meet some of our carers and start forming positive associations.
- Experience a short stay or “day visit” to get used to the routine.
Turning an unfamiliar space into a place your pet recognises and trusts makes it feel more like visiting friends than being left somewhere new.
Keeping Drop-Off Calm and Positive
Your attitude at drop-off sets the tone for your pet’s entire boarding experience. Pets are incredibly intuitive, so staying calm and confident helps them feel the same.
To keep the process smooth:
- Arrive with plenty of time: Rushing makes both you and your pet anxious.
- Stick to a calm goodbye: Keep it short and positive. Your pet will sense that everything is okay.
- Trust the process: Our team will ease your pet into their new environment, offering reassurance and comfort.
We’ve found that pets settle best when owners project calm confidence. Within a short time, most dogs and cats begin to relax, explore their surroundings, and enjoy the attention and care they receive.
Stress-Free Boarding with Dolittles
We understand that leaving your pet (especially for the first time) is a big step. Our team makes pet boarding positive, predictable, and stress-free for you and your pets.
How Our Team Supports First-Time Boarders
First-time boarders often need extra reassurance, so our team takes special care to help them settle in.
- Gentle introductions: When your pet arrives, we allow them time to explore and adjust at their own pace. Our expert carers take cues from your pet.
- Familiar routines: We follow the feeding, walking, and rest schedule you provide as closely as possible.
- Comfort and connection: Every member of our team is trained to recognise signs of stress or anxiety and respond accordingly.
- Regular updates: We send updates and photos to show your pet is settled.
Our focus is on creating an environment where pets quickly feel part of the Dolittles family.
Personalised Care for Every Pet
Every pet is unique. We tailor our care to suit their personality, preferences, and needs.
- Diet and medication: We follow your feeding and medication instructions to maintain routine.
- Behavioural understanding: Our carers get to know each pet’s habits, triggers, and favourite comforts.
- Flexible care: If your pet needs extra time or attention, we provide it. Our goal is to make every stay feel as close to home as possible.
Our approach helps pets relax and enjoy their boarding experience with confidence.
Why Pets Settle Quickly at Dolittles
Our calm, structured environment helps pets feel safe and secure from the moment they arrive.
Here’s what makes Dolittles different:
- Purpose-built facilities: Comfortable suites with proper ventilation, temperature control, and quiet rest areas.
- Positive social environments: Supervised play sessions for dogs and calm, private spaces for cats and smaller animals.
- Trained carers: Our team members are passionate pet professionals who treat every guest like their own.
- Attention to detail: From mealtimes to bedtime routines, we make every pet’s experience personalised and predictable.
Pets tend to settle in quickly at our retreats, often within the first 24 hours. Owners frequently tell us their pets come home relaxed, happy, and excited to return next time.
Our Pet Boarding Locations in Australia
We have two pet boarding facilities in Brisbane, one in Perth and one in Darwin. Our two QLD locations are the Brisbane West facility in Kholo and the Brisbane South facility in Ellen Grove, while our WA location is in Treeby and our NT location is in Bees Creek.
Final Checklist Before You Leave
You’ve organised, packed, and prepared. Now it’s almost time for your pet’s boarding adventure to begin.
Before heading out, take a few moments to review this final checklist. A quick double-check ensures nothing’s forgotten and helps your pet’s drop-off go as smoothly as possible.
Confirm Booking and Check-In Time
- Dates of your pet’s stay and your expected return time.
- Check-in and check-out times (arriving within these windows helps our team keep consistent routines for all guests).
- Any special instructions discussed at booking, such as medication times, dietary notes, or additional services.
We’ll also reconfirm everything on arrival, so you can leave knowing your pet’s needs have been clearly communicated and understood.
Double-Check Packing List
- Collar, ID tag, and leash or harness
- Carrier or crate (if applicable)
- Vaccination and health records
- Sufficient food, treats, and labelled feeding instructions (if needed)
- Any medications with clear dosing notes
- Comfort items such as blankets, toys, or a familiar item from home
- Written emergency contact and vet details
Leave with Confidence
Once everything is packed and confirmed, take a deep breath. You’ve done everything to prepare your pet for boarding.
Your calm confidence will reassure your pet that they’re in safe hands.
We’re dedicated to making every stay as comfortable and enjoyable as possible. Our personalised care routines and plenty of love and attention mean every guest gets treated as part of the family.
Conclusion
Preparing your pet for boarding takes time and care, but the rewards are well worth it. By planning, packing thoughtfully, and choosing a trusted retreat, you’re giving your pet the best possible experience while you’re away. We believe boarding should feel like a holiday for your pet, not a punishment. Our expert team prioritises comfort, companionship, and care to ensure every guest feels at home from the moment they arrive. Preparing your pet and partnering with a team that genuinely cares makes boarding more than just a service. It becomes a positive, enriching experience for your beloved companion. Contact our friendly team today to learn more about our services and how we’ll take great care of your pets.Pet Boarding Preparation FAQs
1. How far in advance should I start preparing my pet for boarding?
We recommend starting preparations 2–4 weeks in advance for dogs and 1–2 weeks for cats. This gives them time to adjust to new routines, practice short separations, and become familiar with their travel carrier or crate. The earlier you start, the more relaxed your pet will feel on check-in day.
2. What should I pack for my pet’s stay at Dolittles?
Bring the essentials: collar and ID tag, leash or carrier, food and treats, comfort items from home, and any medications or special diet instructions. Don’t forget your pet’s vaccination records and emergency contact details. Our team reviews everything at check-in to ensure your pet’s needs are clearly understood.
3. Do I need to provide my pet’s own food and treats?
No, we provide Super Premium Royal Canin meals for cats and dogs. So you don’t need to bring your own food. If your pet has special dietary requirements, we recommend bringing your pet’s regular food. This helps maintain their normal diet and prevents digestive upsets. Please include enough for their full stay, with clear feeding instructions. If your pet has specific dietary needs or allergies, let us know so we can ensure consistency during their time at Dolittles.
4. How does Dolittles help nervous or first-time boarders settle in?
Our experienced carers take a gentle and personalised approach to help pets feel comfortable. We spend extra time with first-time guests, offer familiar routines, and ensure they have a calm, welcoming environment. Many pets settle quickly once they realise they’re safe, cared for, and surrounded by friendly faces.
5. What should I do on the day of drop-off?
In this article…
- Pet Boarding Preparation at a Glance
- Why Does Preparation Matter for Pet Boarding?
- When Should I Start Preparing My Pet for Boarding?
- What Should I Pack for Pet Boarding?
- Health and Safety Checks Before Boarding
- How Can I Help My Pet Adjust Before Boarding?
- Stress-Free Boarding with Dolittles
- Final Checklist Before You Leave
- Conclusion
- Pet Boarding Preparation FAQs
Pet Boarding Preparation at a Glance
If this is your first time boarding your pet, here’s the short version:
- Book early
- Check the vaccine list
- Run a trial before the big stay
Booking around three weeks before boarding is ideal to help you prepare accordingly.
Of course, this isn’t always possible, and our pet retreats always try to accommodate bookings if your plans change at the last minute.
Why Does Preparation Matter for Pet Boarding?
Preparing your pet for boarding gets the process off to a positive start. A little preparation helps your pet settle quickly into their new home away from home.
Reducing Stress for Pets and Owners
Even the most confident pets can feel unsettled when away from home. New smells, sounds, faces can be overwhelming (especially for first-time boarders). Preparing early helps your pet feel secure and confident before arrival.
Simple steps, such as…
- Maintaining routines
- Packing comfort items
- Visiting facilities beforehand
…can help reduce anxiety.
The more familiar your pet is with the environment, the faster they’ll settle. You can then enjoy your time away, knowing they’re relaxed and content.
Ensuring a Smooth Check-In Process
Preparation also helps make check-in day calm and efficient. Organising your pet’s vaccinations, diet information, and belongings means there’s less to worry about at drop-off.
Pets are incredibly perceptive. If you’re rushed or anxious, they’ll sense it too.
When owners arrive well-prepared, it speeds up the check-in process. Your pet can settle comfortably in their suite faster.
A smooth handover helps create a positive first impression for your pet and sets the tone for the rest of their stay.
Building Trust with Your Chosen Retreat
Preparing your pet builds mutual trust between you, your pet, and the team caring for them. Receiving all the necessary details (from feeding schedules to medication routines) allows us to provide truly personalised care.
At Dolittles, we believe trust is at the heart of every pet boarding experience. The more we know about your pet, the better we can mirror their home routine while you’re away.
Proper preparation is all about maintaining routine as much as possible. This prioritises your pet’s wellbeing and also reduces your stress when travelling.
When Should I Start Preparing My Pet for Boarding?
Every pet adjusts differently to change. So giving them time to become comfortable with the idea of boarding is key.
Starting preparation early helps your pet ease into new routines and ensures you have everything organised before check-in day.
Timeline for Dogs (2–4 Weeks Before)
Dogs are highly social and often form deep bonds with their owners. Of course, this can make separation challenging, especially for first-time boarders.
Starting preparation two to four weeks in advance gives your dog plenty of time to adjust gradually.
Here’s how you can get started:
- Schedule a vet check-up: Confirm vaccinations and parasite prevention are up to date. Most retreats, including Dolittles, require this for your dog’s safety and the safety of others.
- Maintain consistent routines: Stable feeding, exercise, and bedtime routines make it easier for your dog to transition into our structured daily schedule.
- Introduce short separations: Leave your dog at home for brief periods or with a trusted friend to build confidence and reduce anxiety when you’re not around.
- Book a pre-boarding visit: Bringing your dog to Dolittles for a short visit allows them to explore the environment, meet the team, and start forming positive associations before their stay.
By the time boarding day arrives, your dog will be more relaxed, confident, and ready to enjoy their home away from home.
Timeline for Cats (1–2 Weeks Before)
Preparation for cats should focus on creating a familiar environment and comfort. Begin preparing your cat one to two weeks before boarding to minimise stress.
Here are a few simple steps to help your feline friend adjust:
- Introduce their crate early: Leave it open in a quiet area with soft bedding or a familiar blanket so your cat can explore it at their own pace.
- Maintain a calm environment: Cats sense changes in routine, so packing and cleaning early helps avoid last-minute stress.
- Bring familiar scents: When packing for your cat, include their favourite blanket or something that smells like home. These items can provide comfort during their stay.
- Check vaccination and health records: Ensure everything meets the boarding requirements before check-in.
Taking these small steps can help your cat feel secure and confident about boarding.
Small Animals and Special Pets
Small pets such as rabbits, guinea pigs, birds, or reptiles have unique needs. Preparing them for boarding often requires extra care and attention to detail, but starting around one week before boarding should be enough.
Here’s how to make sure they’re ready:
- Confirm boarding suitability: Not all retreats can accommodate small or exotic pets, but Dolittles offers specialised care options for a variety of species.
- Bring familiar housing or accessories: If possible, board them in their usual enclosure or with their own bedding and hideaways. Familiarity helps reduce stress.
- Provide clear feeding and care instructions: Small animals often have specific diets or temperature needs. Sharing detailed notes helps our team maintain their exact routine.
- Schedule an early drop-off if needed: Some smaller pets may take a little longer to settle in, so allowing extra time ensures we can get them comfortable before you leave.
The key to a successful boarding experience lies in preparation and communication. The earlier you begin, the smoother the transition will be for everyone involved.
What Should I Pack for Pet Boarding?
Packing the right items helps make your pet’s stay as comfortable and stress-free as possible. Having familiar belongings, proper identification, and clear feeding instructions ensures your pet feels at ease, while allowing our team to provide seamless, personalised care.
Essential Items (Collar, ID, Leash, Carrier)
- Collar and ID tag: Your pet should wear a secure collar with a clear ID tag, including their name, your contact details, and any medical alerts (if relevant).
- Leash or harness: A sturdy leash or harness ensures safe handling during arrival, playtime, or movement around the retreat.
- Carrier or crate: For cats and smaller pets, a secure and well-ventilated carrier is essential for safe transport.
- Health and vaccination records: Keep a printed or digital copy handy. At Dolittles, we’ll confirm these at check-in to ensure all guests meet our health and safety requirements.
Bringing these essentials guarantees your pet’s check-in is quick and stress-free (for both you and your furry friend).
Comfort Items from Home (Blankets, Toys)
Including a few comfort items from home reassures your pet and reminds them of you while you’re away.
Consider packing:
- A favourite blanket or small bed: The familiar smell of home provides instant comfort.
- Well-loved toys: A toy they regularly play with (whether it’s a squeaky ball, chew toy, or soft plush) gives them something familiar to enjoy during downtime.
- Worn clothing item: For particularly anxious pets, a small item of clothing with your scent can be soothing and help them feel secure.
At Dolittles, we encourage owners to bring a few special items. We also maintain a supply of fresh bedding and toys, and run enrichment activities to keep pets engaged and content throughout their stay.
Food, Treats, and Feeding Instructions
Diet consistency keeps pets comfortable and healthy during boarding. We provide Super Premium Royal Canin meals.
But if your pet is sensitive, sudden changes in food can lead to upset stomachs or stress. It’s always best to bring your pet’s regular diet from home in this case.
Here’s what to prepare:
- Sufficient food: Pack food for the entire stay, plus a little extra in case of delays or unexpected extensions.
- Clear labelling: Label containers for easy feeding and accurate serving sizes.
- Written feeding instructions: Outline mealtime preferences, dietary restrictions, and any allergies.
- Treats in moderation: Bring a few of your pet’s favourites. They can help with bonding and make daily routines more enjoyable.
Our team follows your instructions exactly to ensure your pet’s routine stays consistent. If your pet has a special diet or requires fresh food preparation, we’ll happily accommodate that with prior notice.
Health and Safety Checks Before Boarding
Before your pet’s stay, ensure they’re in good health and ready to enjoy their time away from home. A few simple checks help protect your pet, other guests, and the caring team looking after them.
Vaccinations and Parasite Prevention
Up-to-date vaccinations are mandatory for pets entering our boarding environment. They prevent the spread of contagious illnesses to keep all guests safe.
For dogs, this typically includes:
- C5 vaccination (covering parvovirus, distemper, hepatitis, bordetella, and parainfluenza).
- Heartworm and flea/tick prevention treatments.
For cats, we require:
- F3 vaccination (covering feline panleukopenia, herpesvirus, and calicivirus).
- Flea and worm prevention to ensure comfort during their stay.
Our team will confirm all vaccination details at check-in for peace of mind. We also offer a complimentary flea treatment for your pets.
Medication and Special Diet Instructions
If your pet takes medication or follows a special diet, providing clear instructions prevents disruptions to their routine.
Please ensure:
- All medications are clearly labelled with your pet’s name, dosage, and timing.
- You provide written instructions for administration, including whether medications should be given with food.
- Special diets are packaged separately, with clear information on portion sizes, feeding times, and any allergies or sensitivities.
At Dolittles, our trained carers follow every instruction exactly as provided. We’ll discuss them in detail before check-in to ensure nothing is missed.
Vet Records and Emergency Contacts
Although emergencies are rare, being prepared means we can act quickly and confidently if anything unexpected arises. Before boarding, please provide:
- Your regular vet’s contact details, including after-hours information.
- At least one emergency contact who can make decisions on your behalf if you’re unreachable.
- Any relevant medical history, especially for pets with chronic conditions or recent procedures.
We maintain close relationships with trusted local vets, ensuring that prompt and professional care is always available if needed. We’ll always contact you or your nominated contact first, keeping communication transparent at every stage.
How Can I Help My Pet Adjust Before Boarding?
Even the most confident pets can feel uncertain when their routine changes. Helping your pet adjust before boarding ensures they arrive calm, comfortable, and ready to settle into their new home away from home.
Practice Short Separations at Home
If your pet isn’t used to spending time away from you, practising short separations can help reduce separation anxiety.
Here’s how to do it:
- Start small: Leave your pet alone or with a trusted friend for a few minutes, and gradually increase the time apart.
- Stay calm: Avoid long goodbyes or overly enthusiastic greetings. Your pet learns that departures and reunions are normal, not stressful.
- Keep routines consistent: Maintain regular feeding, play, and rest times so your pet feels secure.
Visit the Retreat Before Boarding Day
Familiarity helps your pet settle more quickly. We always encourage new clients to bring their pets for a brief visit before boarding.
During a pre-boarding visit to Dolittles, your pet can:
- Explore the sights, sounds, and smells of the retreat.
- Meet some of our carers and start forming positive associations.
- Experience a short stay or “day visit” to get used to the routine.
Turning an unfamiliar space into a place your pet recognises and trusts makes it feel more like visiting friends than being left somewhere new.
Keeping Drop-Off Calm and Positive
Your attitude at drop-off sets the tone for your pet’s entire boarding experience. Pets are incredibly intuitive, so staying calm and confident helps them feel the same.
To keep the process smooth:
- Arrive with plenty of time: Rushing makes both you and your pet anxious.
- Stick to a calm goodbye: Keep it short and positive. Your pet will sense that everything is okay.
- Trust the process: Our team will ease your pet into their new environment, offering reassurance and comfort.
We’ve found that pets settle best when owners project calm confidence. Within a short time, most dogs and cats begin to relax, explore their surroundings, and enjoy the attention and care they receive.
Stress-Free Boarding with Dolittles
We understand that leaving your pet (especially for the first time) is a big step. Our team makes pet boarding positive, predictable, and stress-free for you and your pets.
How Our Team Supports First-Time Boarders
First-time boarders often need extra reassurance, so our team takes special care to help them settle in.
- Gentle introductions: When your pet arrives, we allow them time to explore and adjust at their own pace. Our expert carers take cues from your pet.
- Familiar routines: We follow the feeding, walking, and rest schedule you provide as closely as possible.
- Comfort and connection: Every member of our team is trained to recognise signs of stress or anxiety and respond accordingly.
- Regular updates: We send updates and photos to show your pet is settled.
Our focus is on creating an environment where pets quickly feel part of the Dolittles family.
Personalised Care for Every Pet
Every pet is unique. We tailor our care to suit their personality, preferences, and needs.
- Diet and medication: We follow your feeding and medication instructions to maintain routine.
- Behavioural understanding: Our carers get to know each pet’s habits, triggers, and favourite comforts.
- Flexible care: If your pet needs extra time or attention, we provide it. Our goal is to make every stay feel as close to home as possible.
Our approach helps pets relax and enjoy their boarding experience with confidence.
Why Pets Settle Quickly at Dolittles
Our calm, structured environment helps pets feel safe and secure from the moment they arrive.
Here’s what makes Dolittles different:
- Purpose-built facilities: Comfortable suites with proper ventilation, temperature control, and quiet rest areas.
- Positive social environments: Supervised play sessions for dogs and calm, private spaces for cats and smaller animals.
- Trained carers: Our team members are passionate pet professionals who treat every guest like their own.
- Attention to detail: From mealtimes to bedtime routines, we make every pet’s experience personalised and predictable.
Pets tend to settle in quickly at our retreats, often within the first 24 hours. Owners frequently tell us their pets come home relaxed, happy, and excited to return next time.
Our Pet Boarding Locations in Australia
We have two pet boarding facilities in Brisbane, one in Perth and one in Darwin. Our two QLD locations are the Brisbane West facility in Kholo and the Brisbane South facility in Ellen Grove, while our WA location is in Treeby and our NT location is in Bees Creek.
Final Checklist Before You Leave
You’ve organised, packed, and prepared. Now it’s almost time for your pet’s boarding adventure to begin.
Before heading out, take a few moments to review this final checklist. A quick double-check ensures nothing’s forgotten and helps your pet’s drop-off go as smoothly as possible.
Confirm Booking and Check-In Time
- Dates of your pet’s stay and your expected return time.
- Check-in and check-out times (arriving within these windows helps our team keep consistent routines for all guests).
- Any special instructions discussed at booking, such as medication times, dietary notes, or additional services.
We’ll also reconfirm everything on arrival, so you can leave knowing your pet’s needs have been clearly communicated and understood.
Double-Check Packing List
- Collar, ID tag, and leash or harness
- Carrier or crate (if applicable)
- Vaccination and health records
- Sufficient food, treats, and labelled feeding instructions (if needed)
- Any medications with clear dosing notes
- Comfort items such as blankets, toys, or a familiar item from home
- Written emergency contact and vet details
Leave with Confidence
Once everything is packed and confirmed, take a deep breath. You’ve done everything to prepare your pet for boarding.
Your calm confidence will reassure your pet that they’re in safe hands.
We’re dedicated to making every stay as comfortable and enjoyable as possible. Our personalised care routines and plenty of love and attention mean every guest gets treated as part of the family.
Conclusion
Preparing your pet for boarding takes time and care, but the rewards are well worth it. By planning, packing thoughtfully, and choosing a trusted retreat, you’re giving your pet the best possible experience while you’re away. We believe boarding should feel like a holiday for your pet, not a punishment. Our expert team prioritises comfort, companionship, and care to ensure every guest feels at home from the moment they arrive. Preparing your pet and partnering with a team that genuinely cares makes boarding more than just a service. It becomes a positive, enriching experience for your beloved companion. Contact our friendly team today to learn more about our services and how we’ll take great care of your pets.Pet Boarding Preparation FAQs
1. How far in advance should I start preparing my pet for boarding?
We recommend starting preparations 2–4 weeks in advance for dogs and 1–2 weeks for cats. This gives them time to adjust to new routines, practice short separations, and become familiar with their travel carrier or crate. The earlier you start, the more relaxed your pet will feel on check-in day.
2. What should I pack for my pet’s stay at Dolittles?
Bring the essentials: collar and ID tag, leash or carrier, food and treats, comfort items from home, and any medications or special diet instructions. Don’t forget your pet’s vaccination records and emergency contact details. Our team reviews everything at check-in to ensure your pet’s needs are clearly understood.
3. Do I need to provide my pet’s own food and treats?
No, we provide Super Premium Royal Canin meals for cats and dogs. So you don’t need to bring your own food. If your pet has special dietary requirements, we recommend bringing your pet’s regular food. This helps maintain their normal diet and prevents digestive upsets. Please include enough for their full stay, with clear feeding instructions. If your pet has specific dietary needs or allergies, let us know so we can ensure consistency during their time at Dolittles.
4. How does Dolittles help nervous or first-time boarders settle in?
Our experienced carers take a gentle and personalised approach to help pets feel comfortable. We spend extra time with first-time guests, offer familiar routines, and ensure they have a calm, welcoming environment. Many pets settle quickly once they realise they’re safe, cared for, and surrounded by friendly faces.
5. What should I do on the day of drop-off?
In this article…
- Pet Boarding Preparation at a Glance
- Why Does Preparation Matter for Pet Boarding?
- When Should I Start Preparing My Pet for Boarding?
- What Should I Pack for Pet Boarding?
- Health and Safety Checks Before Boarding
- How Can I Help My Pet Adjust Before Boarding?
- Stress-Free Boarding with Dolittles
- Final Checklist Before You Leave
- Conclusion
- Pet Boarding Preparation FAQs
Pet Boarding Preparation at a Glance
If this is your first time boarding your pet, here’s the short version:
- Book early
- Check the vaccine list
- Run a trial before the big stay
Booking around three weeks before boarding is ideal to help you prepare accordingly.
Of course, this isn’t always possible, and our pet retreats always try to accommodate bookings if your plans change at the last minute.
Why Does Preparation Matter for Pet Boarding?
Preparing your pet for boarding gets the process off to a positive start. A little preparation helps your pet settle quickly into their new home away from home.
Reducing Stress for Pets and Owners
Even the most confident pets can feel unsettled when away from home. New smells, sounds, faces can be overwhelming (especially for first-time boarders). Preparing early helps your pet feel secure and confident before arrival.
Simple steps, such as…
- Maintaining routines
- Packing comfort items
- Visiting facilities beforehand
…can help reduce anxiety.
The more familiar your pet is with the environment, the faster they’ll settle. You can then enjoy your time away, knowing they’re relaxed and content.
Ensuring a Smooth Check-In Process
Preparation also helps make check-in day calm and efficient. Organising your pet’s vaccinations, diet information, and belongings means there’s less to worry about at drop-off.
Pets are incredibly perceptive. If you’re rushed or anxious, they’ll sense it too.
When owners arrive well-prepared, it speeds up the check-in process. Your pet can settle comfortably in their suite faster.
A smooth handover helps create a positive first impression for your pet and sets the tone for the rest of their stay.
Building Trust with Your Chosen Retreat
Preparing your pet builds mutual trust between you, your pet, and the team caring for them. Receiving all the necessary details (from feeding schedules to medication routines) allows us to provide truly personalised care.
At Dolittles, we believe trust is at the heart of every pet boarding experience. The more we know about your pet, the better we can mirror their home routine while you’re away.
Proper preparation is all about maintaining routine as much as possible. This prioritises your pet’s wellbeing and also reduces your stress when travelling.
When Should I Start Preparing My Pet for Boarding?
Every pet adjusts differently to change. So giving them time to become comfortable with the idea of boarding is key.
Starting preparation early helps your pet ease into new routines and ensures you have everything organised before check-in day.
Timeline for Dogs (2–4 Weeks Before)
Dogs are highly social and often form deep bonds with their owners. Of course, this can make separation challenging, especially for first-time boarders.
Starting preparation two to four weeks in advance gives your dog plenty of time to adjust gradually.
Here’s how you can get started:
- Schedule a vet check-up: Confirm vaccinations and parasite prevention are up to date. Most retreats, including Dolittles, require this for your dog’s safety and the safety of others.
- Maintain consistent routines: Stable feeding, exercise, and bedtime routines make it easier for your dog to transition into our structured daily schedule.
- Introduce short separations: Leave your dog at home for brief periods or with a trusted friend to build confidence and reduce anxiety when you’re not around.
- Book a pre-boarding visit: Bringing your dog to Dolittles for a short visit allows them to explore the environment, meet the team, and start forming positive associations before their stay.
By the time boarding day arrives, your dog will be more relaxed, confident, and ready to enjoy their home away from home.
Timeline for Cats (1–2 Weeks Before)
Preparation for cats should focus on creating a familiar environment and comfort. Begin preparing your cat one to two weeks before boarding to minimise stress.
Here are a few simple steps to help your feline friend adjust:
- Introduce their crate early: Leave it open in a quiet area with soft bedding or a familiar blanket so your cat can explore it at their own pace.
- Maintain a calm environment: Cats sense changes in routine, so packing and cleaning early helps avoid last-minute stress.
- Bring familiar scents: When packing for your cat, include their favourite blanket or something that smells like home. These items can provide comfort during their stay.
- Check vaccination and health records: Ensure everything meets the boarding requirements before check-in.
Taking these small steps can help your cat feel secure and confident about boarding.
Small Animals and Special Pets
Small pets such as rabbits, guinea pigs, birds, or reptiles have unique needs. Preparing them for boarding often requires extra care and attention to detail, but starting around one week before boarding should be enough.
Here’s how to make sure they’re ready:
- Confirm boarding suitability: Not all retreats can accommodate small or exotic pets, but Dolittles offers specialised care options for a variety of species.
- Bring familiar housing or accessories: If possible, board them in their usual enclosure or with their own bedding and hideaways. Familiarity helps reduce stress.
- Provide clear feeding and care instructions: Small animals often have specific diets or temperature needs. Sharing detailed notes helps our team maintain their exact routine.
- Schedule an early drop-off if needed: Some smaller pets may take a little longer to settle in, so allowing extra time ensures we can get them comfortable before you leave.
The key to a successful boarding experience lies in preparation and communication. The earlier you begin, the smoother the transition will be for everyone involved.
What Should I Pack for Pet Boarding?
Packing the right items helps make your pet’s stay as comfortable and stress-free as possible. Having familiar belongings, proper identification, and clear feeding instructions ensures your pet feels at ease, while allowing our team to provide seamless, personalised care.
Essential Items (Collar, ID, Leash, Carrier)
- Collar and ID tag: Your pet should wear a secure collar with a clear ID tag, including their name, your contact details, and any medical alerts (if relevant).
- Leash or harness: A sturdy leash or harness ensures safe handling during arrival, playtime, or movement around the retreat.
- Carrier or crate: For cats and smaller pets, a secure and well-ventilated carrier is essential for safe transport.
- Health and vaccination records: Keep a printed or digital copy handy. At Dolittles, we’ll confirm these at check-in to ensure all guests meet our health and safety requirements.
Bringing these essentials guarantees your pet’s check-in is quick and stress-free (for both you and your furry friend).
Comfort Items from Home (Blankets, Toys)
Including a few comfort items from home reassures your pet and reminds them of you while you’re away.
Consider packing:
- A favourite blanket or small bed: The familiar smell of home provides instant comfort.
- Well-loved toys: A toy they regularly play with (whether it’s a squeaky ball, chew toy, or soft plush) gives them something familiar to enjoy during downtime.
- Worn clothing item: For particularly anxious pets, a small item of clothing with your scent can be soothing and help them feel secure.
At Dolittles, we encourage owners to bring a few special items. We also maintain a supply of fresh bedding and toys, and run enrichment activities to keep pets engaged and content throughout their stay.
Food, Treats, and Feeding Instructions
Diet consistency keeps pets comfortable and healthy during boarding. We provide Super Premium Royal Canin meals.
But if your pet is sensitive, sudden changes in food can lead to upset stomachs or stress. It’s always best to bring your pet’s regular diet from home in this case.
Here’s what to prepare:
- Sufficient food: Pack food for the entire stay, plus a little extra in case of delays or unexpected extensions.
- Clear labelling: Label containers for easy feeding and accurate serving sizes.
- Written feeding instructions: Outline mealtime preferences, dietary restrictions, and any allergies.
- Treats in moderation: Bring a few of your pet’s favourites. They can help with bonding and make daily routines more enjoyable.
Our team follows your instructions exactly to ensure your pet’s routine stays consistent. If your pet has a special diet or requires fresh food preparation, we’ll happily accommodate that with prior notice.
Health and Safety Checks Before Boarding
Before your pet’s stay, ensure they’re in good health and ready to enjoy their time away from home. A few simple checks help protect your pet, other guests, and the caring team looking after them.
Vaccinations and Parasite Prevention
Up-to-date vaccinations are mandatory for pets entering our boarding environment. They prevent the spread of contagious illnesses to keep all guests safe.
For dogs, this typically includes:
- C5 vaccination (covering parvovirus, distemper, hepatitis, bordetella, and parainfluenza).
- Heartworm and flea/tick prevention treatments.
For cats, we require:
- F3 vaccination (covering feline panleukopenia, herpesvirus, and calicivirus).
- Flea and worm prevention to ensure comfort during their stay.
Our team will confirm all vaccination details at check-in for peace of mind. We also offer a complimentary flea treatment for your pets.
Medication and Special Diet Instructions
If your pet takes medication or follows a special diet, providing clear instructions prevents disruptions to their routine.
Please ensure:
- All medications are clearly labelled with your pet’s name, dosage, and timing.
- You provide written instructions for administration, including whether medications should be given with food.
- Special diets are packaged separately, with clear information on portion sizes, feeding times, and any allergies or sensitivities.
At Dolittles, our trained carers follow every instruction exactly as provided. We’ll discuss them in detail before check-in to ensure nothing is missed.
Vet Records and Emergency Contacts
Although emergencies are rare, being prepared means we can act quickly and confidently if anything unexpected arises. Before boarding, please provide:
- Your regular vet’s contact details, including after-hours information.
- At least one emergency contact who can make decisions on your behalf if you’re unreachable.
- Any relevant medical history, especially for pets with chronic conditions or recent procedures.
We maintain close relationships with trusted local vets, ensuring that prompt and professional care is always available if needed. We’ll always contact you or your nominated contact first, keeping communication transparent at every stage.
How Can I Help My Pet Adjust Before Boarding?
Even the most confident pets can feel uncertain when their routine changes. Helping your pet adjust before boarding ensures they arrive calm, comfortable, and ready to settle into their new home away from home.
Practice Short Separations at Home
If your pet isn’t used to spending time away from you, practising short separations can help reduce separation anxiety.
Here’s how to do it:
- Start small: Leave your pet alone or with a trusted friend for a few minutes, and gradually increase the time apart.
- Stay calm: Avoid long goodbyes or overly enthusiastic greetings. Your pet learns that departures and reunions are normal, not stressful.
- Keep routines consistent: Maintain regular feeding, play, and rest times so your pet feels secure.
Visit the Retreat Before Boarding Day
Familiarity helps your pet settle more quickly. We always encourage new clients to bring their pets for a brief visit before boarding.
During a pre-boarding visit to Dolittles, your pet can:
- Explore the sights, sounds, and smells of the retreat.
- Meet some of our carers and start forming positive associations.
- Experience a short stay or “day visit” to get used to the routine.
Turning an unfamiliar space into a place your pet recognises and trusts makes it feel more like visiting friends than being left somewhere new.
Keeping Drop-Off Calm and Positive
Your attitude at drop-off sets the tone for your pet’s entire boarding experience. Pets are incredibly intuitive, so staying calm and confident helps them feel the same.
To keep the process smooth:
- Arrive with plenty of time: Rushing makes both you and your pet anxious.
- Stick to a calm goodbye: Keep it short and positive. Your pet will sense that everything is okay.
- Trust the process: Our team will ease your pet into their new environment, offering reassurance and comfort.
We’ve found that pets settle best when owners project calm confidence. Within a short time, most dogs and cats begin to relax, explore their surroundings, and enjoy the attention and care they receive.
Stress-Free Boarding with Dolittles
We understand that leaving your pet (especially for the first time) is a big step. Our team makes pet boarding positive, predictable, and stress-free for you and your pets.
How Our Team Supports First-Time Boarders
First-time boarders often need extra reassurance, so our team takes special care to help them settle in.
- Gentle introductions: When your pet arrives, we allow them time to explore and adjust at their own pace. Our expert carers take cues from your pet.
- Familiar routines: We follow the feeding, walking, and rest schedule you provide as closely as possible.
- Comfort and connection: Every member of our team is trained to recognise signs of stress or anxiety and respond accordingly.
- Regular updates: We send updates and photos to show your pet is settled.
Our focus is on creating an environment where pets quickly feel part of the Dolittles family.
Personalised Care for Every Pet
Every pet is unique. We tailor our care to suit their personality, preferences, and needs.
- Diet and medication: We follow your feeding and medication instructions to maintain routine.
- Behavioural understanding: Our carers get to know each pet’s habits, triggers, and favourite comforts.
- Flexible care: If your pet needs extra time or attention, we provide it. Our goal is to make every stay feel as close to home as possible.
Our approach helps pets relax and enjoy their boarding experience with confidence.
Why Pets Settle Quickly at Dolittles
Our calm, structured environment helps pets feel safe and secure from the moment they arrive.
Here’s what makes Dolittles different:
- Purpose-built facilities: Comfortable suites with proper ventilation, temperature control, and quiet rest areas.
- Positive social environments: Supervised play sessions for dogs and calm, private spaces for cats and smaller animals.
- Trained carers: Our team members are passionate pet professionals who treat every guest like their own.
- Attention to detail: From mealtimes to bedtime routines, we make every pet’s experience personalised and predictable.
Pets tend to settle in quickly at our retreats, often within the first 24 hours. Owners frequently tell us their pets come home relaxed, happy, and excited to return next time.
Our Pet Boarding Locations in Australia
We have two pet boarding facilities in Brisbane, one in Perth and one in Darwin. Our two QLD locations are the Brisbane West facility in Kholo and the Brisbane South facility in Ellen Grove, while our WA location is in Treeby and our NT location is in Bees Creek.
Final Checklist Before You Leave
You’ve organised, packed, and prepared. Now it’s almost time for your pet’s boarding adventure to begin.
Before heading out, take a few moments to review this final checklist. A quick double-check ensures nothing’s forgotten and helps your pet’s drop-off go as smoothly as possible.
Confirm Booking and Check-In Time
- Dates of your pet’s stay and your expected return time.
- Check-in and check-out times (arriving within these windows helps our team keep consistent routines for all guests).
- Any special instructions discussed at booking, such as medication times, dietary notes, or additional services.
We’ll also reconfirm everything on arrival, so you can leave knowing your pet’s needs have been clearly communicated and understood.
Double-Check Packing List
- Collar, ID tag, and leash or harness
- Carrier or crate (if applicable)
- Vaccination and health records
- Sufficient food, treats, and labelled feeding instructions (if needed)
- Any medications with clear dosing notes
- Comfort items such as blankets, toys, or a familiar item from home
- Written emergency contact and vet details
Leave with Confidence
Once everything is packed and confirmed, take a deep breath. You’ve done everything to prepare your pet for boarding.
Your calm confidence will reassure your pet that they’re in safe hands.
We’re dedicated to making every stay as comfortable and enjoyable as possible. Our personalised care routines and plenty of love and attention mean every guest gets treated as part of the family.
Conclusion
Preparing your pet for boarding takes time and care, but the rewards are well worth it. By planning, packing thoughtfully, and choosing a trusted retreat, you’re giving your pet the best possible experience while you’re away. We believe boarding should feel like a holiday for your pet, not a punishment. Our expert team prioritises comfort, companionship, and care to ensure every guest feels at home from the moment they arrive. Preparing your pet and partnering with a team that genuinely cares makes boarding more than just a service. It becomes a positive, enriching experience for your beloved companion. Contact our friendly team today to learn more about our services and how we’ll take great care of your pets.Pet Boarding Preparation FAQs
1. How far in advance should I start preparing my pet for boarding?
We recommend starting preparations 2–4 weeks in advance for dogs and 1–2 weeks for cats. This gives them time to adjust to new routines, practice short separations, and become familiar with their travel carrier or crate. The earlier you start, the more relaxed your pet will feel on check-in day.
2. What should I pack for my pet’s stay at Dolittles?
Bring the essentials: collar and ID tag, leash or carrier, food and treats, comfort items from home, and any medications or special diet instructions. Don’t forget your pet’s vaccination records and emergency contact details. Our team reviews everything at check-in to ensure your pet’s needs are clearly understood.
3. Do I need to provide my pet’s own food and treats?
No, we provide Super Premium Royal Canin meals for cats and dogs. So you don’t need to bring your own food. If your pet has special dietary requirements, we recommend bringing your pet’s regular food. This helps maintain their normal diet and prevents digestive upsets. Please include enough for their full stay, with clear feeding instructions. If your pet has specific dietary needs or allergies, let us know so we can ensure consistency during their time at Dolittles.
4. How does Dolittles help nervous or first-time boarders settle in?
Our experienced carers take a gentle and personalised approach to help pets feel comfortable. We spend extra time with first-time guests, offer familiar routines, and ensure they have a calm, welcoming environment. Many pets settle quickly once they realise they’re safe, cared for, and surrounded by friendly faces.
Share this article